Refund Policy

This Refund Policy outlines the conditions under which refunds may be issued for Connairo subscriptions, including the Pro Plan, Premium Plan, and Free Trial.

1. General Refund Policy

Free Trial: No refunds will be issued for the Free Trial.
Subscription Refunds:
- Within Trial Period (if applicable): If you cancel your subscription within the applicable trial period for the Pro Plan or Premium Plan, no charges will be incurred.
- After Trial Period: Refunds for subscription fees are generally not provided after the trial period has ended.

2. Grounds for Refund Consideration

Material Breach of Agreement: If we materially breach these Terms & Conditions or our Privacy Policy and fail to rectify the issue within a reasonable timeframe.
Service Outage: If there is a significant and prolonged service outage that materially impacts your ability to use the subscription services.

3. Refund Request Procedure

To request a refund, please submit a written request to help@connairo.com, including the following information:

Your full name
Your email address
Your order number or invoice number
A detailed explanation of your refund request

4. Refund Processing

If your refund request is approved, we will process the refund within 7 business days. Refunds will be issued to the original payment method used for the purchase.

5. Disclaimer

This Refund Policy may be updated from time to time. Please review this policy periodically for any changes.

6. Contact

For any questions regarding this Refund Policy, please contact us at help@connairo.com.